Privacy Policy for FreeCavityWall InsulationGrants.co.uk

At Free Cavity Wall Insulation Grants (accessible from https://freecavitywallinsulationgrants.co.uk/), your privacy is a priority. We are committed to safeguarding your personal data and ensuring transparency in how we collect, process, and store your information. This Privacy Policy explains our practices in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Introduction and Consent

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not consent to our practices, please refrain from using our website. We advise you to periodically review this policy to remain informed of any updates.

2. Information We Collect

We collect the following types of information to offer our cavity wall insulation grant services:

Personal Details: When you complete an application or contact us, we may request personal details such as your name, address, email, and telephone number. This information helps us verify your eligibility for the government-supported cavity wall insulation scheme.
Application Data: To assess your qualification for the grant, we might gather additional details relevant to your property and financial status.
Technical Data: Our website automatically collects technical data like your IP address, browser type, device information, referring/exit pages, and timestamps. This information helps us improve our website functionality and user experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, monitor site traffic, and tailor our services. You can adjust your browser settings to manage these tools, though disabling them may impact certain website functionalities.

3. How We Use Your Information

Your information is used for several key purposes:

Grant Processing: We use your details to evaluate and process your application for cavity wall insulation grants under the relevant government schemes.
Service Improvement: Information about website usage helps us optimize the content and functionality of our site.
Communication: We may use your contact details to provide updates about your application, respond to inquiries, and send you relevant information regarding our services.
Legal and Security: We process your data to comply with legal requirements, safeguard our website, and prevent fraud or unauthorized access.

4. Sharing of Your Information

We do not sell or lease your personal data. However, we may share your information under the following circumstances:

With Governmental Agencies: To verify your eligibility for the government grant program as required by law.
With Trusted Service Providers: We may share data with third-party vendors who assist with website hosting, data processing, and administrative services. These partners are contractually obligated to protect your information.
For Legal Obligations: We may disclose your data if required by law or in response to a valid legal request.

5. Cookies and Analytics

Our website uses cookies to track visitor usage and improve our services. The information collected includes, but is not limited to, your IP address, browser type, and access times. You can manage cookie preferences through your browser settings. Please note that disabling cookies might limit certain functionalities of our website.

6. Your Data Protection Rights

Under UK data protection laws, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Ask for corrections if your information is inaccurate or incomplete.
Right to Erasure: Request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: Ask us to limit how your data is processed.
Right to Object: Object to our processing of your data, including for direct marketing purposes.
Right to Data Portability: Request that your data be transferred to another organisation or directly to you, where applicable.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month in accordance with legal requirements.

7. Protection of Children’s Data

Our website and services are not directed towards children under the age of 13. We do not knowingly collect personal data from individuals under 13. If you believe that we have inadvertently collected such data, please contact us immediately so we can promptly address the issue.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to remain informed about our data protection practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

Email: info@freecavitywallinsulationgrants.co.uk
Postal Address: A W House, 6-8 Stuarts Street, Luton, LU1 2SJ
Telephone: 0333 242 0615

Thank you for choosing Free Cavity Wall Insulation Grants. We are dedicated to protecting your privacy and ensuring that your personal information is handled with the utmost care and security.

This Privacy Policy applies solely to the data collected through our website and does not cover any information collected offline or via other channels.